The disabled access public car park on the Kalchberggasse can be used by museum visitors.

The level entrance to the Joanneum Quarter with disabled access can be found on the left of the Café on the western side of the square. An automatic door leads from here to the lift. The door is suitable for wheelchair and pushchair access. The lift also provides access to the basement. Here visitors will find a visitor centre with a counter and the starting point for the various tours. Disabled access toilets are available in the visitor centre and there is an induction system available for deaf visitors.

At the Neue Galerie Graz, wheelchair users can explore the exhibition area with ease (almost entirely obstacle free). Assistance is required solely for the wheelchair lift. Admission is free-of-charge for carers.

Visitors with reduced mobility can hire out a transport wheelchair from the counter. The exhibitions include stable seating with arm rests. Text information about the exhibited works of art is provided in clear and high-contrast text. Audio guides and touch-based objects are provided for visually impaired and blind visitors.