The disabled access public car park on the Kalchberggasse can be used by museum visitors.

The level entrance to the Joanneum Quarter with disabled access can be found to the left of the Café Joan on the western side of the square. An automatic door leads from here to the lift. The door is suitable for wheelchair and pushchair access. The lift also provides access to the basement. Here visitors will find a visitor centre with a counter and the starting point for the various tours. Disabled access toilets are available in the visitor centre and there is an induction system available for deaf visitors.

At the first floor of the Natural History Museum is the CoSA - Center of Science Activities situated while the second floor houses the permanent and temporary exhibitions which can be explored alone or as part of a tour or a workshop. On request, we can offer special tours for blind people in which selected items can be touched wearing special gloves.

Light portable chairs are available for visitors who need to sit down. These can be positioned wherever required.

The Café offers disabled access on the courtyard side (!). The square side has a step up into the building. A disabled access toilet is also available.